The Ombudsman Just Recovered $5.3 Million in Aged Care Wages — And Funding Wasn't the Problem
Monday 31 August 2026 • By Timothy, CPA — Managing Director, Professional Financelink (PFL) The Ombudsman Just Recovered $5.3 Million in Aged Care Wages — And Funding Wasn't the Problem Thirteen of 22 providers investigated had underpaid staff. The leading cause was classification — which is not a funding issue, it's a data issue. On Friday the Fair Work Ombudsman published the results of its targeted aged care compliance campaign. More than $5.3 million is being back-paid to nearly 3,600 direct care employees . Of 22 residential and home care providers investigated, 13 were found non-compliant with workplace laws in one or more areas, eight were compliant, and one remains under investigation. Every one of the 13 non-compliant providers had underpaid employees. The number that should interest a finance leader isn't the $5.3 million. It's the average: $1,478 per employee . The investigation doesn't make findings about intent, and it isn't the jo...